Terms of Service

Vanta Workspace

Version 1.0. These terms take effect on 17 August 2026. Last updated 21 August 2026.

Please read these terms before you use Vanta Workspace. They form a contract between you and us. If you do not agree with them, do not create an account and do not use the service.

Nothing in these terms takes away the rights you have as a consumer under Irish and EU law, including the Consumer Rights Act 2022. Where anything written here conflicts with those rights, your statutory rights come first.

1. What the service is

Vanta Workspace is a job search workspace for the Irish and UK markets, backed by a human coach. When you have an account you can:

build a structured master profile of your career, including your work history, achievements, education, skills, certifications and languages
track job opportunities you are interested in and record where each one has got to
paste in a job advert and ask the CV engine to produce a match analysis and a tailored draft CV, built only from facts already in your profile
work through a daily LinkedIn activity checklist that you tick off yourself
be coached by us on the basis of what you have entered

Coaching included in your plan is delivered through the workspace itself: your daily activity plan, your outreach guide, your LinkedIn optimisation and written feedback on what you send. It does not include scheduled calls unless we have agreed those with you separately in writing.

2. Getting an account

2.1 Opening an account

Anyone eligible under 3.3 can open an account. At times we run the service on an invitation basis, or offer a code that carries a particular plan or a free trial, and where that applies you will need a valid code to sign up. We will always tell you on the sign up page which applies.

2.2 Codes

Each code can be used once, by one person, to create one account. Once it has been used it cannot be used again by anyone.
A code is personal to the person we gave it to. You must not sell, share, publish or transfer it.
A code has no cash value and cannot be exchanged for money.
We can deactivate a code that has not yet been used, at any time and for any reason, including if it has been shared or offered for sale.
Using a code you were not given, or getting one by misleading us, means we can close the account.

2.3 Eligibility

To hold an account you must:

be at least 18 years old
be legally able to enter into a contract
be using the service for your own job search, as an individual, and not on behalf of somebody else or as a business

The service is not designed for or directed at children, and we do not knowingly accept accounts from anyone under 18.

2.4 Your account

One person, one account. Do not share your login with anyone.
Keep your password to yourself and use one you do not use elsewhere. Tell us straight away at dylan@vanta-coach.com if you think somebody else has got into your account.
You are responsible for what happens under your login, unless it happens because of something we did wrong.
Keep your contact email up to date, because that is how we reach you.

3. Credits, plans and payment

3.1 How credits work

Running the CV engine costs credits.

Every CV generation uses one credit, taken at the moment the generation starts.
Regenerating a CV for the same opportunity is a new generation and uses another credit.
If a generation fails for a technical reason, or if the draft does not pass our own honesty checks and we do not give you a usable CV, the credit is automatically returned to your balance. You are not charged for a draft you never received.
Once a generation has completed and a draft has been produced, that credit is spent. It is spent whether or not you like the draft, use it, send it, or get a reply.
You can see your remaining balance in the portal.
Credits are personal to your account. They cannot be transferred to another person, sold, or exchanged for cash.

There are two kinds of credit, and they behave differently. We set this out plainly because it decides what happens when you cancel.

Included credits come with a subscription. They are part of your access for that period, not a stored balance you have separately bought. They are available for as long as your subscription is running, and they end when it ends. They reset at the start of each cycle and do not roll over.

Nothing in this section takes away your refund and cancellation rights under consumer law. Where those rights apply, they come first. See section 7.

3.2 Plans

Invite plan. Clients who join through a coaching invitation start with a one-off CV credit allowance of 1. When those are used up, you can move to a monthly plan to keep generating.
Monthly plans. We offer more than one monthly plan. Before you pay, the checkout shows you which plan you are buying, what it costs, whether that price includes VAT, and how many credits it includes each month. Those are the terms that apply to your subscription, and we will not change them without telling you first (see 3.5).
Monthly credits reset at the start of each cycle and do not roll over.

We can turn the CV engine on or off for an account. It is off by default until we enable it.

3.3 How you pay, today

You pay by card, through a checkout hosted by our payment provider, Whop. We do not collect, see or store your card number or any other payment credentials at any point. They are handled by Whop and never reach us.

How it works:

you choose the monthly plan and are taken to Whop to pay by card
the price is shown to you in full, including VAT, before you pay
the subscription renews automatically each month until you cancel it
your credits are added to your account as soon as the payment is confirmed

3.4 If you do not pay

If a payment fails or a subscription lapses we may pause the CV engine, pause coaching, or suspend the account until it is back in good standing. We will email you first and give you a reasonable chance to sort it out. We will not delete your data because of a failed payment.

3.5 Price changes

We can change our prices. If a change affects an ongoing monthly plan we will give you at least 30 days notice by email, and the new price will only apply from your next billing date. If you do not want to pay the new price you can cancel before it takes effect and you will not be charged it.

4. Your right to cancel, and refunds

4.1 The 14 day cooling off period

Because you buy from us online, you normally have the right to cancel within 14 days of entering into the contract and get your money back, under the Consumer Rights Act 2022. You do not have to give a reason.

To cancel, email dylan@vanta-coach.com and say clearly that you want to cancel. Doing it in that window is enough, even if the email arrives on the last day.

4.2 Where the cooling off period is affected

Two things can affect that right.

Coaching and other services. If you ask us to start coaching you inside the 14 days and you then cancel, you still have the right to cancel, but you must pay a fair proportion of the price for the part of the service already delivered up to the moment you told us.
CV generations. A CV generation is digital content supplied immediately on your request. Where you have expressly asked us to start supplying it during the 14 day period and you have acknowledged that by doing so you lose your right to cancel, then you lose the right to cancel in respect of the credits already spent. We will ask you for that consent and that acknowledgement at the point it applies, and we will keep a record of it. Credits you have not spent are not affected.

4.3 Refunds outside the cooling off period

Spent credits are not refundable, because the work has been done and paid for on our side.
If you cancel a monthly plan, it runs to the end of the period you have already paid for and does not renew. Give us at least 24 hours' notice before your renewal date. Included credits end with the subscription, because they were part of that period's access rather than a balance you bought separately.
Purchased credits you have already paid for stay usable for the rest of their validity period, as set out in section 3.1, even after you cancel a subscription.
If we end your contract for a reason that is not your fault, we will refund any unspent credits and any part of a monthly fee covering a period you no longer have access to.
If something goes wrong with the service itself, you have separate statutory remedies under the Consumer Rights Act 2022, including having the problem fixed and, if it cannot reasonably be fixed, a price reduction or a refund. Those remedies are not affected by anything in this section.

To raise a refund question, email dylan@vanta-coach.com.

5. The CV engine and AI generated drafts

This is the part of the service where you most need to understand what you are getting.

5.1 It is a draft

Everything the CV engine produces is a draft for you to review. It is a starting point written from your own profile, not a finished document, and not a document we have signed off as accurate.

The engine is built around one rule: it must not invent anything. It writes only from facts you have entered in your master profile. It selects, reorders, rephrases and tailors what is already there. It is designed never to add a company, a role, a tool, a qualification, a date or a number that you did not put in yourself, and never to inflate a figure you did give. Where the engine cannot produce a draft that passes those checks, it fails honestly and returns your credit rather than handing you something dressed up.

That is the design, and we stand behind it. It is not, and cannot be, a guarantee. AI systems make mistakes. A draft can still contain an error, a misreading of what you wrote, a clumsy phrase, an omission, or an implication you would not stand over in an interview.

5.2 What you must do before you use a draft

Before you send a draft CV to anybody, you must read it in full and check that every line is true, accurate and something you are prepared to defend.

You are responsible for the final version of any CV you send, including any changes you make to it. Once you have edited a draft, it is your document.

5.3 You must not misrepresent your history

You must not use Vanta Workspace to create or send a CV that misrepresents you. That includes inventing or exaggerating employment, dates, job titles, qualifications, certifications, metrics, results, responsibilities or references, and it includes leaving something out in a way that makes the rest misleading.

This is not just a rule of ours. Misrepresenting your history to an employer can cost you the job offer, can be grounds for dismissal later, and in some circumstances is a criminal offence. If you knowingly use the service to do it, we will close your account, and any consequences of your doing it are yours and not ours.

5.4 The match analysis and the score

For each opportunity, the engine produces an analysis of how well your profile matches the advert. That includes a percentage, a score band, a list of strengths and a list of risks that might hold you back.

The percentage is an estimate produced by an AI model. It is not a real employer's score. We do not connect to any employer's applicant tracking system, and no such system has scored you.
The analysis is advisory. It is there for you and your coach to talk about. It does not decide anything, it does not gate anything, and no decision with legal or similarly significant effects for you is made automatically on the basis of it.
The list of risks is our honest reading of the gaps. It is not a judgement about you as a person.

5.5 How the AI is run

Generating a draft means sending your profile content and the job advert text to our AI provider, Anthropic PBC, which processes it and returns the result. This happens on our servers, not in your browser.

Some things are deliberately never sent. Your right to work or visa status is stripped out before anything leaves our systems and is blocked from appearing in any generated CV. Your recorded reason for leaving any job is never included in what is sent, and never appears on a CV. Your private notes on an opportunity and any recruiter details you have logged are not sent either.

We do not sell your data and we do not use your content to train any AI model of our own. Our AI provider handles your content under its commercial terms, which state that what we send is not used to train their models, and is kept only for as long as needed to return a result and to meet their own legal and safety obligations.

Full detail of what is stored, who can see it and how long it is kept is in our Privacy Policy at https://vantaworkspace.com/privacy.

5.6 Limits

The engine may be unavailable, slow, or may fail on a particular job advert. Very short, very long or badly formatted adverts may produce poor results. We can change the model, the prompts, the house style and the output format at any time as we improve the product.

6. Your content and your responsibility for it

6.1 What "your content" means

Your content is everything you put into the service: your profile, your work history, your achievements, your education, your skills, your notes, the job adverts you paste in, the opportunities you track and anything else you type or upload.

6.2 Accuracy is on you

We build everything from what you enter. If what you enter is wrong, incomplete or out of date, the analysis and the drafts will be wrong too. You are responsible for making sure your content is accurate and for keeping it up to date. We do not verify your career history, your qualifications or your references, and we are not in a position to.

6.3 Information about other people

Some of what you enter is about other people rather than about you. The clearest example is recruiter contact details, but it also covers managers, colleagues, interviewers and anyone named in a job advert or in your notes.

When you enter information about another person you confirm that:

you have a proper legal basis for putting it into our system, and you obtained it lawfully
it is limited to what is genuinely needed for your job search
it is accurate as far as you know
you are not entering anything confidential that you are not entitled to share, including anything covered by a confidentiality or non disclosure agreement with a current or former employer

You must not enter special category data about another person, which means anything revealing their health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life or sexual orientation, or any biometric or genetic data.

We also ask you not to enter special category data about yourself into free text fields, because those fields are not designed to hold it. In particular, please do not describe illness, disability, pregnancy, a workplace dispute or a discrimination claim in the "reason for leaving" box, and please think carefully before recording volunteering that identifies a political party, a religious organisation or a trade union, because unlike the reason for leaving field, volunteering entries are sent to our AI provider and can appear on a generated CV.

How we handle information about third parties, and what rights those people have, is set out in our Privacy Policy at https://vantaworkspace.com/privacy.

6.4 Job advert text

When you paste a job advert into an opportunity, we store it and we keep a frozen copy alongside any CV generated from it, so that the analysis stays auditable. Advert text is usually the copyright of the employer or agency that wrote it. You are responsible for the material you paste in. Do not paste in anything you are not permitted to copy.

6.5 The licence you give us

You keep ownership of your content. To run the service you give us a non exclusive, worldwide, royalty free licence to store, copy, process, display and transmit your content, for as long as you have an account, for these purposes only:

operating the service and showing your content back to you
generating your match analyses and draft CVs, including sending the necessary parts to our AI provider
letting your coach see your data in order to coach you
keeping backups, keeping the service secure, and meeting our legal obligations

This licence ends when your content is deleted, apart from copies held in backups for the limited period described in the Privacy Policy.

We do not sell your content. We do not share it with other clients. We do not publish it.

7. Acceptable use

You must not:

use the service for anything unlawful, or to help anybody else do anything unlawful
enter information you know to be false, or use the service to build a CV that misrepresents anyone's history
impersonate another person, or open an account in somebody else's name
upload malware, or try to break, overload, probe or get around the security of the service
try to reach data that is not yours, including other clients' data or the admin area
use bots, scrapers or automated tools against the service, or try to extract our prompts, our house style, our scoring method or our model configuration
copy, resell, sublicense, rent or make the service available to anyone who is not the account holder, or use it to run a CV writing business of your own
reverse engineer or decompile any part of the service, except to the extent the law says you may
remove or obscure any notice of ownership
abuse, threaten or harass us, or anyone else, through the service
use the service in a way that damages our reputation or interferes with other clients' use of it

If you are unsure whether something is allowed, ask us first at dylan@vanta-coach.com.

8. Intellectual property

8.1 Yours

You own your content, and you own the finished CVs you produce.

As between you and us, we do not claim any ownership of the draft CVs the engine generates from your content, and you can use them however you like, including sending them to employers, editing them and sharing them. We should say plainly that the law on whether AI generated text attracts copyright at all is unsettled, so this clause is about our position towards you rather than a promise about rights against the wider world.

8.2 Ours

We own the service itself, and everything in it that is not your content. That includes the software, the design, the layout and house style of the generated documents, the scoring method, the prompts and system instructions behind the CV engine, our text and copy, and the Vanta Workspace name and branding.

Having an account gives you a personal, non transferable, revocable licence to use the service for your own job search while your account is open. It gives you nothing else.

8.3 Feedback

If you send us ideas or suggestions for improving the service, we can use them without owing you anything. We will not identify you as their source without asking you first.

9. Coaching and access to your data

Vanta Workspace is coach backed. The founder, acting as administrator, can see the data in your account so as to coach you. That is the point of the product, and by using it you accept that access.

The technical position, stated honestly: the administrator's access is not limited to what the admin screens happen to display, and covers your account data generally. There is currently no log of which records were viewed or when. What is accessible, and how it is used, is set out in the Privacy Policy at https://vantaworkspace.com/privacy.

We treat what you tell us in confidence. We will not share your career information with other clients, and we will not sell it.

10. Availability, changes and the state of the product

Vanta Workspace is an early stage product and is under active development. Features can be added, changed or removed.
We do not promise the service will always be available or free of faults. It runs on infrastructure operated by other companies, and it can go down.
We may take the service offline for maintenance, and will try to give notice where we reasonably can.
We do not offer an uptime commitment or a service level agreement.
We may change these terms and the service as described in section 18.
There is currently no way to export your data yourself. If you want a copy of what we hold, email us at dylan@vanta-coach.com and we will produce it manually within one month.

11. Suspension and ending the contract

11.1 You can leave at any time

You can close your account yourself from the Settings page. You will be asked to type DELETE to confirm.

Deletion is immediate and cannot be undone. It removes your account and your data from the live service, including your profile, your career history, your opportunities, your activity records and your generated CV records. Copies may remain in our provider's backups for a limited period, and the Privacy Policy explains what else may persist and for how long. Please download or copy anything you want to keep before you do this, including any draft CVs, because we cannot get it back for you.

Closing your account ends your access, and any credits attached to it go with it, because there is no longer an account to hold or use them. If you have purchased credits still within their validity period, contact us before you close the account and we will deal with them under section 4.3 and your statutory rights, rather than you simply losing them.

You can also just stop using the service. If you are on a monthly plan, cancel it as described in section 4.3, because it will otherwise keep renewing.

11.2 When we can suspend or close your account

We can suspend your access, or end this contract, if:

you breach these terms in a serious way, or keep breaching them after we have asked you to stop
you use the service to misrepresent anyone's history
an invoice stays unpaid after we have chased it
we reasonably believe your use is unlawful, or puts us, other clients or a third party at risk
you obtained access through a promo code you were not entitled to use
we are required to by law

Where it is reasonable to do so, we will tell you first, explain why, and give you a chance to put it right. Where the problem is serious, unlawful or ongoing, we may act immediately.

11.3 We can also close the service

We may decide to stop offering Vanta Workspace, or to stop offering it to you, for ordinary business reasons. If we do, we will give you at least 30 days notice, refund any unspent credits and any prepaid period you will not receive, and give you a reasonable chance to get a copy of your data before access ends.

11.4 What survives

Ending the contract does not affect anything that has already happened, or the sections of these terms that are meant to continue afterwards, including sections 6.3, 10, 11, 15, 16, 19 and 20.

12. What the service is not

This matters, so we are being blunt about it.

Vanta Workspace is a career coaching and career technology service. What you pay for is coaching, software and the preparation of your own application materials. You are not paying us to find you a job.

We are not a recruitment agency or an employment agency. We do not represent you to employers, we do not submit applications on your behalf, and we have no relationship with the companies you apply to.
We do not source, offer, arrange or promise work of any kind.
We do not act as an intermediary between you and any employer or recruiter. We do not introduce you to employers or recruiters, and we do not pass your details to them.
We are never paid by an employer, a recruiter or anyone else in connection with you. We take no commission, placement fee, finder's fee or referral fee, from any side, whether or not you get a job.
Nothing you pay us is a fee for obtaining employment for you. Our fees are for coaching, for access to the software, and for producing your application materials, and they are payable in exactly the same way whether or not you ever receive an offer.
We do not give legal, immigration, visa, tax, financial or medical advice. Nothing in the service is advice of that sort. If you need advice on your right to work, your visa status, a dispute with an employer, or your finances, speak to a qualified professional.
The daily LinkedIn checklist is a self-reported habit tracker. We are not connected to LinkedIn, we do not see your LinkedIn account, and we do not act on LinkedIn on your behalf. Your use of LinkedIn is governed by LinkedIn's own terms, not ours.
Links in the service to LinkedIn, Indeed, IrishJobs, Reed, Google Jobs and other job boards are convenience links. Those sites are run by other people, and we are not responsible for them or for what you do on them.

13. What we commit to

We commit to providing the service with reasonable care and skill, as required by the Consumer Rights Act 2022. Everything in it is built to get you in front of employers: a profile that stands up to scrutiny, CVs tailored to the role, and a daily method for getting in front of the right people.

What we cannot do is control the result. Whether a particular application turns into an interview depends on the market, the employer, the other candidates, your own history, and the work you put in. That is true of any career service, and any that tells you otherwise is selling you something it cannot deliver.

So, plainly: nothing here is a guarantee of a job, an interview, a response, a salary or a visa. Our commitment is to how we work and what we give you to work with. The rest is a real market, and we would rather be straight with you about that than promise you something we cannot control.

14. Disclaimers

Subject always to section 15 and to your statutory rights:

The service is provided as it is and as available.
We do not promise any particular outcome from using it, and section 13 applies in full.
We do not promise the match analysis, the scores or the draft CVs are accurate, complete or suitable for a particular job.
We do not promise the service will be uninterrupted, error free, or free of every security risk.
We are not responsible for the content, accuracy or availability of third party websites, job boards or job adverts.
We are not responsible for decisions made by employers, recruiters or anyone else.

We do commit, and cannot exclude our commitment, to carry out the service with reasonable care and skill, to supply digital content and digital services that conform to the contract, and to meet the other standards required by the Consumer Rights Act 2022.

15. Our liability to you

Nothing in these terms limits or excludes our liability for:

death or personal injury caused by our negligence
fraud or fraudulent misrepresentation
anything that cannot lawfully be limited or excluded, including your rights and remedies under the Consumer Rights Act 2022 and other Irish consumer protection law

Subject to that:

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. Loss is foreseeable if it is obvious that it will happen, or if at the time the contract was made both of us knew it might happen.
We are not responsible for loss or damage that is not foreseeable, including a job you did not get, an interview you were not offered, income you did not earn, an opportunity you missed, or damage to your professional reputation arising from a draft you sent without reviewing it.
We are not responsible for loss caused by you giving us inaccurate or incomplete information.
We supply the service to you for personal use. We are not liable for business losses.
Where our liability can lawfully be capped, our total liability to you for all claims connected with the service is limited to the total amount you paid us in the 12 months before the claim.

16. If you break these terms

If your use of the service in breach of these terms causes a claim against us by somebody else, for example because of information you entered about another person or material you were not entitled to copy, we may ask you to cover the losses and reasonable costs we suffer as a result. This applies only to the extent the loss was caused by your breach, and only to the extent Irish consumer law allows us to ask.

17. Changes to these terms

We can change these terms, for example to reflect a change in the law, a new payment method, a change to the credit model, or a new feature.

We will publish the updated terms at https://vantaworkspace.com/terms with a new version number and date.
If a change materially affects your rights or obligations, we will email you at least 30 days before it takes effect.
If you do not accept a material change, you can end the contract before it takes effect and we will refund any unspent credits and any prepaid period you will not use.
Continuing to use the service after a material change takes effect means you accept the new terms.

We will not apply a change retrospectively to something that has already happened.

18. Who we are and how to contact us

Vanta Workspace is operated by Dylan Corrigan, trading as Vanta Coaching, with a business address at Swiftbanks, Saggart, Dublin 24, Ireland.

Business name registration number: registered with the Companies Registration Office as a business name
VAT number: not registered for VAT
Contact email: dylan@vanta-coach.com
Website: vantaworkspace.com

In these terms, "we", "us" and "our" mean the business named above. "You" and "your" mean the person who holds the account. "The service" means the Vanta Workspace website, the client portal, the CV engine and the coaching that goes with them.

The best way to reach us about anything in these terms is by email at dylan@vanta-coach.com. We aim to reply within 5 working days.

19. Complaints and disputes

If something has gone wrong, please tell us first. Email dylan@vanta-coach.com with the detail and we will acknowledge it within 5 working days and give you a substantive answer within 30 days. Most things can be sorted out this way.

If we cannot resolve it between us:

The Competition and Consumer Protection Commission (ccpc.ie) provides information on consumer rights in Ireland.
The European Consumer Centre Ireland (eccireland.ie) can help with cross border consumer disputes in the EU and EEA.
The Small Claims Procedure of the District Court is a low cost route for consumer claims up to the current limit.
You can also take a case to court, as set out in section 20.

20. Governing law and courts

These terms and any dispute arising from them are governed by the law of Ireland.

The courts of Ireland have jurisdiction. If you are a consumer living in another EU or EEA country, you keep the protection of the mandatory consumer law of the country you live in, and you may bring proceedings in your own country's courts. If you live in the United Kingdom, you keep the protection of the mandatory consumer law of the United Kingdom, and you may bring proceedings in the UK courts.

21. Other terms

Privacy. How we handle personal data is set out in our Privacy Policy at https://vantaworkspace.com/privacy, which forms part of your relationship with us.
Whole agreement. These terms, the Privacy Policy and the plan and price we agreed with you in writing are the whole agreement between us about the service. They replace anything said beforehand, other than a statement made fraudulently.
Severability. If a court finds any part of these terms unenforceable, the rest continues to apply.
No waiver. If we do not enforce something straight away, we can still enforce it later.
Transfer. You cannot transfer your account or your rights under these terms to anyone else. We can transfer our rights and obligations to another business, for example if the business is sold, provided your rights under these terms are not reduced. We will tell you if that happens.
Events outside our control. We are not responsible for failing to perform if it is caused by something genuinely outside our reasonable control, including provider outages, network failure, fire, flood, industrial action or government action. If it lasts a long time you can cancel and get a refund for what you have not received.
Language. These terms are written in English and English is the language of the contract.
Notices. We will contact you at the email address on your account. You should contact us at dylan@vanta-coach.com.

*These terms are not legal advice.*